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Help CenterClinics & HospitalsHow to Set Clinic/Hospital Closed Days

How to Set Clinic/Hospital Closed Days

3 min readUpdated 11 Sept 2026Public Official Guide
DialDoctor Knowledge Base

When your clinic or hospital is closed for a holiday, festival, or emergency maintenance, you can mark the facility as closed. This instantly disables slot booking for all doctors in your facility without altering their permanent weekly schedules.

When to Use Facility Closed Days

Facility Closed Days are ideal for scheduled holidays, national celebrations, weekly clinic closures, annual breaks, or unexpected emergency closures where the entire establishment is not operating.

  • Public & National Holidays (e.g., Independence Day, Gandhi Jayanti)
  • Festival Holidays (e.g., Diwali, Ganesh Chaturthi, Eid, Christmas)
  • Annual Facility Maintenance or Renovation Days
  • Weekly Routine Facility Closures (e.g., Sunday Full-Day Closure)
  • Emergency Weather or Infrastructure Shutdowns

Who Can Manage Facility Closures

Closed Days Permissions

Role
Owner

Full Access

Permitted Actions
Add Closed DateAdd Date RangeRemove Closure
Role
Manager

Full Access

Permitted Actions
Add Closed DateAdd Date RangeRemove Closure
Role
Staff / Reception

View Only

Permitted Actions
View Active ClosuresView Reason

How to Add a Closed Date or Date Range

  1. 1Navigate to your Clinic/Hospital Workspace and click "Settings" in the left sidebar.
  2. 2Select the "Closed Days" tab from the top navigation bar.
  3. 3Click the "+ Add Closed Day" button in the upper right.
  4. 4Choose Single Date or Date Range.
  5. 5Pick your date(s) and select a quick reason chip (e.g. Festival Holiday, Public Holiday, Sunday) or enter a custom reason.
  6. 6Click "Add Closed Date". The closure applies instantly.
Clinic Closed Days Management Preview
Settings > Closed Days

Facility Status

All consulting doctors bookable as per shift timings

OPEN Today

21 Sep 2026

Upcoming Closure (Single Date)

Ganesh Chaturthi

02 Oct 2026

Upcoming Closure (Single Date)

Public Holiday (Gandhi Jayanti)

24 Dec – 26 Dec 2026

Upcoming Date Range (3 Days)

Annual Holiday (Christmas)
Multi-Clinic Isolation: Setting a closed day applies strictly to your facility. Any doctors practicing across multiple clinics remain completely active and bookable at their other locations.

Frequently Asked Questions

QDoes closing the clinic modify doctors' weekly schedules?

No. The closure acts as a facility-level exception overlay. Once the closed date passes or is deleted, every doctor's normal schedule automatically resumes.

QWhat happens to existing appointments if a closure is added?

New appointments cannot be booked on closed dates. Any existing appointments remain visible on the Appointments tab so receptionists can proactively contact and reschedule patients.

QCan I remove a closure if plans change?

Yes. Owners and Managers can click the Delete icon next to any closed date to immediately re-open booking.