DialDoctor Doctor Support & Knowledge Base

Doctor Help Center

Public documentation, guides, onboarding tutorials, and FAQs for medical practitioners. No login required.

Browse Help Categories

🏥

Clinics & Hospitals

10 guides

Guides for clinic owners, hospital administrators, managers, doctors and reception teams.

🚀

Getting Started

4 guides

Everything you need to get your DialDoctor profile live and working.

👨‍⚕️

Your Profile

2 guides

Build a professional, patient-ready medical profile.

🌐

Online Presence

2 guides

How DialDoctor helps patients discover you online.

📍

Clinics & Timings

3 guides

Add clinics, set your working hours, and manage fees.

✅

Verification

2 guides

Get verified to build patient trust and unlock premium features.

All Help Articles

23 Articles
Clinics & Hospitals 4 min read

What is DialDoctor for Clinics & Hospitals?

An overview of DialDoctor's platform for private clinics, multi-doctor practices, hospitals, and diagnostic centres.

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Clinics & Hospitals 3 min read

Who Can Create a Clinic or Hospital Profile?

Learn who is eligible to register and manage a clinic or hospital profile on DialDoctor.

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Clinics & Hospitals 4 min read

How to Create a Clinic or Hospital Profile

Step-by-step onboarding walkthrough to register your clinic or hospital and launch your digital workspace.

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Clinics & Hospitals 4 min read

How to Add and Manage Doctors

Search existing verified doctors on DialDoctor, affiliate them with your clinic or hospital, and manage booking toggles.

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Clinics & Hospitals 3 min read

How to Set Clinic/Hospital Closed Days

Configure facility-wide closures and holidays to suspend appointment booking clinic-wide.

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Clinics & Hospitals 3 min read

How to Mark a Doctor as Unavailable

Record leaves, conferences, emergencies, or personal days for individual practitioners without closing the clinic.

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Clinics & Hospitals 3 min read

How to Add Staff and Assign Roles

Manage receptionist and managerial access with role-based permissions (Owner, Manager, Staff).

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Clinics & Hospitals 5 min read

Managing Appointments, Queue & Tokens

How receptionists and managers create appointments, register walk-ins, search patients, and manage daily tokens.

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Clinics & Hospitals 3 min read

How Clinic/Hospital Availability & Operations Work

Understand how doctor schedules, slot generation, and booked appointments power the clinic booking engine.

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Clinics & Hospitals 4 min read

Why Use DialDoctor for Your Clinic or Hospital?

Explore the core operational, patient experience, and administrative benefits for clinics and hospitals.

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Getting Started 2 min read

Contacting Support

How to reach the DialDoctor team for help with your profile or account.

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Getting Started 4 min read

Welcome to DialDoctor

A complete introduction to the DialDoctor Doctor Dashboard and how it works.

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Getting Started 2 min read

Why Join DialDoctor

Understand the benefits of having a DialDoctor profile.

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Getting Started 3 min read

How DialDoctor Helps Doctors Grow Online

Learn how DialDoctor grows your practice.

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Online Presence 3 min read

Building Your Online Presence

Best practices for establishing trust online.

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Online Presence 3 min read

Helping Patients Find Your Clinic

How to properly map your clinic.

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Your Profile 4 min read

Creating a Professional Doctor Profile

Step-by-step guide matching the exact DialDoctor My Profile UI.

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Your Profile 3 min read

Writing a Great Bio

How to fill out the "About Doctor" section effectively.

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Clinics & Timings 4 min read

Adding Clinics

How to join or create a clinic using the My Clinic page.

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Clinics & Timings 3 min read

Managing Clinic Timings

How to use the Availability schedule builder.

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Clinics & Timings 1 min read

Consultation Fees

Where to set your patient fees.

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Verification 4 min read

The Verification Process

How to navigate the 3-step Verification Center.

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Verification 2 min read

Uploading Qualifications

File formats and security for your documents.

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